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SGS Launches Buying Assistance Program to Fill Inspection Gap in Global Consumer Goods Supply Chains

August 25, 2020

SGS is pleased to announce the launch of a new dedicated service that allows international consumer goods buyers to inspect suppliers remotely – the Buying Assistance Program.

The COVID-19 pandemic has had a profound impact on global supply chains. The restrictions enforced on local and international travel have made it difficult for buyers to visit potential suppliers. Without these visits, buyers cannot achieve the peace of mind they require to fully trust the capabilities and production promises of a new supplier.

SGS’s Buying Assistance Program, devised for the toys and hardgoods sector, fills this gap; being the manufacturer’s eyes and ears during the factory assessment process. Our global network of independent local assessors helps customers review every aspect of a facility’s production process. From purchasing and storing production supplies, through to end product shipping, our team is guided by the client, asking the questions they would ask if travel restrictions were not in place. When a problem is encountered, our highly experienced inspectors work alongside the buyer and the supplier to find a satisfactory conclusion. The goal is always the attainment of an end product that conforms to market standards and the buyer’s exacting criteria.

Facility visits under the Buying Assistance Program focus on determining a supplier’s production capabilities and identifying any potential production risks. It identifies strengths and weaknesses and determines where production processes fail to conform to pre-determined standards. The Buying Assistance Program can be tailored to the requirements of the customer, making it an important part of due diligence when trying to minimize commercial risk in the supply chain.

Scott Nesson, International Sales Manager, SGS commented on the launch of the Buying Assistance Program: “The severe disruption caused by COVID-19 has shown that buyers are often unable to visit potential suppliers. With the Buying Assistance Program, we are using the latest technology, backed by our global network of highly experienced inspectors, to fill the gap and restore trust in our global supply chains.”

Whether you are importing medical PPE (COVID related) or your regular medical devices, PPE, toys & juvenile products, sports items or furniture, as we move to the next normal, SGS’s Buying Assistance Program helps brands and manufacturers fill the trust and intelligence gap created by travel restrictions. Knowledge means control in global supply chains. Created at a time when COVID-19 is causing disruption all over the world, the Buying Assistance Program delivers a cost-effective solution for today, and as we come out of this pandemic, businesses looking to make informed decisions.

For further information contact:

Rachel Cheng
Consumer Goods & Retail Services
t: +852 6018 1042

Phoebe Lee
Consumer Goods & Retail Services
t: +852 6018 5919

Scott Nesson
International Sales Manager
t: +1 201 247 9337

About SGS

SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

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Geneva, Switzerland