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SGS Announces Collaboration with Microsoft to Develop New Digital TIC Services

January 26, 2022

SGS is proud to announce a collaboration with Microsoft. The collaboration will integrate Microsoft’s cross-industry expertise, advanced data solutions and productivity platforms, and our global network and leading industry competence to develop innovative solutions for the Testing, Inspection and Certification (TIC) industry’s customers.

Our strategy further aligns the company with customer demand and the key TIC megatrends of connectivity, nutrition, health and wellness, sustainability and climate, infrastructure, and consumer empowerment. On this journey, we are continually evolving into a more sustainable, digital and data-driven company.

By connecting data with processes and customers, and improving the user experience through design thinking, the Internet of Things (IoT) and Artificial Intelligence (AI), we aim to personalize the customer experience, and interlink our suppliers, partners and customers to provide digital end-to-end solutions.

This is reflected in our strategic ambitions to generate 20% of revenue through digital services, 50% through findable, accessible, interoperable, reusable (FAIR) data and 30% through services enhanced by AI. Microsoft is the ideal partner to help us realize these goals.

The new collaboration will enable us to develop and innovate data, IoT and AI-based TIC services that are sustainable and inclusive, helping our customers to realize their full potential.

Frankie Ng, CEO of SGS, said: “We are proud to announce a partnership with the leading technology company to accelerate our digital strategy. Microsoft is the natural partner for SGS, the world's leading TIC company. Together, we will leverage our combined expertise and accelerate our digitalization to enable a better, safer and more interconnected world.

“This collaboration adds a significant level of competence to the Group and allows us to offer more comprehensive and complex, high value-added services to our customers.”

Oren Ryngler, CPO, Digital Transformation Platform Group at Microsoft, said: “The potential impact of digital technologies for the Testing, Inspection and Certification industry is substantial. By betting on the Microsoft Cloud as a platform for transformation and innovation, SGS will accelerate progress toward its ambitions, and together we will have a significant impact on our mutual customers across industries.”

For further information, please contact:

Digital Solutions: Siddi Wouters
SVP, Digital & Innovation
t: +31 88 214 33 33

Investors & Media: Toby Reeks
SVP, Corporate Communications, Sustainability & Investor Relations
t: +41 79 641 83 02

About SGS

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

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