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Key Insights Into Managing Food Recalls & Serious Incidents

Join our live webinar to gain insights into the reality of managing food recalls and incidents, helpful guidance and much more.


As the food supply chain has evolved, the effective management of food safety incidents has become increasingly important. Consumers, the food supply chain and regulatory authorities expect prompt communication and thorough management of such incidents.

Food certification scheme owners are also important stakeholders. Failing to communicate the investigation steps and actions taken leads to doubt that the certification requirements have been maintained. In some cases, this will affect the grading of the following audit or suspension of certification.


Participants will gain practical guidance and valuable feedback. The webinar is presented by a manager from a leading certification body with extensive experience in managing incidents and communicating details with scheme owners (specifically IFS, FSSC 22000 and BRCGS).


  • Introduction
  • Clarification of terms - recalls vs withdrawal
  • Prioritizing incident communication
  • Timelines for incident reporting for certification maintenance
  • What information is required to ensure certification standards are met?
  • Q&A


Vicki Price

Vicki Price

SGS Global Food Assurance Manager

Target Audience: This webinar is aimed at all managers within the food supply chain.

Language: English

Cost: No charge

Can't make a live session?

Register now and receive a complimentary recording after the live event.

For further information, please contact:

Jennifer Buckley
Senior Global Marketing Manager
t: +1 973 461 1498

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1 Place des Alpes,

P.O. Box 2152, 1211,

Geneva, Switzerland