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An in-vehicle monitoring system (IVMS) is an electronic device used to reduce incidents on the road and to deliver efficiency in road transport operations by tracking, assessing and reporting on vehicle activity as well as driver behavior.


Studies have shown that vehicle telematics help to reduce incident rates, accounting for a 60% reduction in speeding events; a reduction in high potential, catastrophic, major or serious accident rates; encouraging the use of safety belts; and identifying poor driver behavior, such as sudden braking or over-revving, harsh acceleration and speeding. Aside from this principal objective, there are significant cost savings to be achieved from monitoring driver behavior, not only through a reduction in the costs of insurance, legal fees and vehicle replacement that are typically associated with vehicle accidents, but also through savings in fuel consumption, reduced environmental emissions, decreased maintenance costs and longer vehicle life.

Following the pioneering efforts of SGS in the Middle East and SGS in South America, a comprehensive IVMS fleet management solution has been rolled out, with more than 2,400 vehicles now being fitted with the device. In the Europe, Middle East and Africa (EMEA) region alone, more than 500 vehicles across 17 countries now have an IVMS. As a result of this initiative and the resulting improvements in driver behavior, the number of vehicle incidents reported globally in 2016 reduced significantly (see our section on Operational Integrity).