This booklet gives a brief introduction to Customer Service Excellence and is designed for both new applications and those re-applying. This guide covers the entire path from deciding to go for CSE, the implementation process and finally the application and certification process.
8th Floor, Bao Lao Dong Building, 198 Nguyen Thi Minh Khai Street,
Xuan Hoa Ward,
Ho Chi Minh City, Vietnam