We recently helped a UK retailer transform their product lifecycle management (PLM) process, enabling them to streamline workflows, ensure compliance and reduce time to market.
The retailer had been using a manual, spreadsheet and paper-based system that was inefficient, error-prone and unable to meet the demands of regulatory compliance. To improve the process, they implemented a tailored PLM system built on our Dawn platform. This enabled due diligence for their food and non-food lines while accelerating time to market.
Modernized PLM for compliance and efficiency
We collaborated closely with the retailer to understand their unique needs. Using insights from our team of directly employed experts and our inhouse development team, we designed and implemented a tailored solution within our proven Dawn platform. Key features included:
- Pre-populated historical data (supplier details, sites and product information) for a seamless transition
- A centralized, intuitive repository for managing PLM processes efficiently
The result was a system ready for immediate use, eliminating disruption and establishing a robust foundation for compliance and efficiency.
Tailored solutions with Dawn
Dawn is an innovative PLM platform that provides comprehensive data management, audit tracking and real-time reporting capabilities. If offers:
- Enhanced efficiency: streamlined workflows reduce time to market and operational costs
- Improved due diligence: by ensuring adherence to UK regulations and internal policies
- Better data access: through Dawn’s intuitive search functionality, supported trend analysis, reporting and real-time data retrieval
- Transparency: with comprehensive tracking of product data
- Dedicated support: including ongoing client and supplier training, account management and administrative support.
With a modular design, Dawn can be customized to meet your organization’s specific needs. Modules are available for:
- Supplier management
- Specifications
- Testing
- Label review
- Artwork annotation
- Search
- Reporting
PLM process transformed
Implementing the Dawn platform revolutionized the retailer’s product lifecycle management process. The business was empowered to efficiently manage product lifecycles, meet regulatory requirements and bring products to market with speed and confidence. This collaboration highlights our commitment to delivering bespoke solutions that drive efficiency, compliance and success.
Explore our full range of services here.
For further information, please contact:
Helen Clark
Business Implementation Manager
t: +44 (0) 151 350 6666
About SGS
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH1256740924, Reuters SGSN.S, Bloomberg SGSN:SW).



