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White Paper Library

SGS provides you with free white papers written by technical experts from various fields. These documents emphasize the importance of services that enable you to drive continuous quality improvement and excellence at every level of your organization.

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Dec 08, 2014

Dealers View of Warranty: SGS Global Warranty Satisfaction Survey Results Overview and Comparison

The SGS Automotive Global Warranty Survey 2014 is the first ever global warranty satisfaction survey of automotive dealers. It has intensively researched the business areas of sales, aftersales and warranty from interviews with 3,240 dealers worldwide, representing 26 OEMs, including 20 to 30 dealers per brand in the markets of France, Germany, Italy, the UK, China, Brazil, Argentina and the United States.

Automotive English
FSSC 22000 BR

Nov 24, 2014

Entendendo a Norma de Certificação de Sistemas de Segurança de Alimentos Fssc 22000

O propósito deste guia é dar uma introdução aos requisitos da norma de Certificação de Sistemas de Segurança de Alimentos FSSC 22000.

Agriculture & Food Portuguese (Brazil)
CoC Brazil

Nov 24, 2014

Entendendo a Norma de Certificação Da Cadeia de Custódia de Produtos de Origem Florestal

O objetivo deste documento é apresentar os requisitos da Certificação de Cadeia de Custódia dos Produtos de Origem Florestal (CoC).

Sustainability Portuguese (Brazil)

Nov 05, 2014

Proliferation, Regulation and Mitigation of Persistent Organic Pollutants (POPs) in Consumer Products and Supply Chains

An investigation into the origins of POPs and the current challenges facing the Global Consumer Goods Industry in identifying and managing the impact of POPs in the EU and US.

Agriculture & Food, Consumer Goods & Retail English
MRLS

Nov 04, 2014

Understanding, Monitoring and Meeting the Differing Global Maximum Residue Limits (MRLS) For Pesticides in Food and Feed Products

The purpose of this white paper is to provide an overview on current thinking within the food industry for how best to manage pesticide residue risk in food products and supply chains. The aim is to promote an understanding of the origins of pesticide residues, and current industry challenges due to increasing regulations for the management and compliance of products destined for the EU, US, China and Japan. This paper is aimed equally at those organisations with established pesticide residues risk control and management plans as well as those considering development and implementation of risk protocols.

Agriculture & Food, Consumer Goods & Retail English
FSMA EN

Oct 28, 2014

Understanding the Food Safety Modernization Act

Food Safety Modernization Act White Paper

Agriculture & Food, Consumer Goods & Retail, Trade English
CoC

Oct 14, 2014

Understanding the Forest Product Chain of Custody Certification Standard

A discussion about the Challenges, Impacts and Opportunities associcated with Forest Product Chain of Custody (CoC).

Consumer Goods & Retail English
responsible sourcing

Sep 22, 2014

Responsible Sourcing in Newly Emerging Economies

A review of the Key Issues and Challenges that organisations may experience when sourcing from emerging economies, and an overview of paths towards responsible and sustainable sourcing.

Sustainability English
Auto Warranty US White Paper

Jul 11, 2014

Dealers’ View of Warranty: SGS Global Warranty Satisfaction Survey Results for US

The North American Dealer Warranty Survey 2014 is part of the first ever global warranty satisfaction survey of automotive dealers. It has intensively researched the business areas of sales, after sales and warranty from interviews with 480 dealers in the United States representing 16 brands.

Automotive English
GFSI Initiative

Jul 04, 2014

全球食品安全倡议(GSFI)认可标准之比较

探讨GSFI认可的食品安全标准规范的异同之处

Agriculture & Food Chinese (Simplified)
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