SGS's fees are generally based on charges for testing, listings, annual, quarterly and monthly charges and on label charges. For specific information on the fees charged to applicants and clients for the evaluation and certification of specific products, contact us using the inquiry form.
For information regarding SGS's certification schemes, evaluation procedures, rules and procedures for granting, maintaining, extending or reducing the scope of, for suspending, withdrawing or refusing certification.
For a description of the rights and duties of applicants and clients, including requirements, restrictions or limitations on the use of our company name and the product certification mark, refer to the Regulations Governing the Use of SGS Product Certification Mark document.
SGS can handle EPA product certification complaints, appeals and disputes raised by the certificate holder, legal authority or other interested parties, in relation to the services we provide. Our process is consistent, effective and fair. If you wish to make a complaint, appeal or dispute, please contact us using the inquiry form and provide full details of the issue you want to raise.
When a nonconformity with certification requirements is substantiated, as a result of surveillance or otherwise, SGS shall review the facts and decide on the appropriate action.
For more information, please contact our EPA team using the inquiry form.
8th Floor, Bao Lao Dong Building, 198 Nguyen Thi Minh Khai Street,
Xuan Hoa Ward,
Ho Chi Minh City, Vietnam