Contact

What are you looking for?

Driving Sustainable Evolution ISO 21401 and the Triple Bottom Line in Tourism Businesses

April 09, 2024

Sustainable development in the tourism industry is crucial in today's world. The Sustainable Development Goals (SDGs) set by the United Nations provide a framework for businesses to focus on sustainable development, considering environmental, social, and economic aspects, meeting customers' expectations for sustainable practices. International standards such as ISO 21401 and the Triple Bottom Line principle serve as tools for tourism businesses to operate sustainably and efficiently. ISO 21401 helps tourism establishments improve management practices, enhance their reputation, and deliver higher-quality services, fostering better relationships with customers and suppliers. Sustainable tourism development not only generates profits but also benefits the environment, society, and local economies rapidly. Implementing global standards in the tourism sector drives inspiration for businesses and local communities to grow and develop sustainably in the future

With more businesses striving for sustainability in line with the United Nations' Sustainable Development Goals (SDGs), businesses need to evolve beyond profit. But there must be a perspective on developing the organization in all 3 dimensions, whether it's the environment. (Environment), Society (Social) and Economy (Economic) To meet the expectations of customers who respect sustainable practices. The tourism industry must also provide opportunities for organizational growth. International standards are adopted and certified. It will help answer the problem of creating a good image for the company. Create a core driver of the community economy It may also contribute to making our world better.

medium-Swimming Pool

“ISO 21401 will benefit accommodation facilities by strengthening their management and improving their reputation. while providing better quality services to customers and improving relationships with suppliers, employees and local communities.”

Tourism is one of the world's most important economic sectors and is a major target that is receiving increasing attention due to its potential to contribute to sustainable development and create an impact on the environment. Society and Economy Organizations of all types in the tourism sector are becoming increasingly aware of the need to address sustainability issues in their ISO 21401 practices.

It contains requirements for a sustainability management system for lodging establishments that wish to develop and implement sustainable policies and objectives in managing their activities, products and services. Besides fun In addition to tourism, there are also challenges from tourism that occur such as We often face difficulties when traveling. But think about how difficult it is to travel with a disability. If we meet the needs With the basics of problem analysis Reducing risks is not only a human right. But it is also a great marketing opportunity.” Fortunately, there are many international and national standards that can support this goal. Establishing guidelines and best practices that promote universal access. in tourism and enable service providers in the tourism industry to reap the commercial benefits gained from international standards.

About SGS

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.

News & Insights

  • SGS Thailand Limited - Head Office

100 Nanglingchee Road,

Chongnonsee, Yannawa, 10120,

Bangkok, Thailand