This booklet gives a brief introduction to Customer Service Excellence and is designed for both new applications and those re-applying. This guide covers the entire path from deciding to go for CSE, the implementation process and finally the application and certification process.
For service requests only
Volcán 150, Piso 5, col. Lomas de Chapultepec tercera sección.,
CP 11000,
Miguel Hidalgo, Mexico City, Mexico