This booklet gives a brief introduction to Customer Service Excellence and is designed for both new applications and those re-applying. This guide covers the entire path from deciding to go for CSE, the implementation process and finally the application and certification process.
11-12F, Cheongryong Building, 257, Hangang-daero, Galwol-dong, Yongsan-gu, Seoul, Republic of Korea,
Seoul, Korea, Republic of