This booklet gives a brief introduction to Customer Service Excellence and is designed for both new applications and those re-applying. This guide covers the entire path from deciding to go for CSE, the implementation process and finally the application and certification process.
Abu Dahab Complex, Nufan As-Saoud Al-Edwan St. 22, 5th Floor,
P.O.Box 930388, 11193,
Amman, Jordan