As 2026 approaches, industry leaders are highlighting the critical role of workforce training in driving safer, higher-quality and more sustainable operations. With increasing regulatory expectations and customers demanding greater accountability, businesses are encouraged to view investing in employee capabilities as a fundamental strategic priority for the upcoming year.
"Training has become essential for achieving operational excellence. Companies that empower their teams with up-to-date knowledge and hands-on skills tend to excel in safety, product quality and long-term sustainability," said Ryan Compton, Training Services Manager, SGS Academy.
Why training matters
In today’s complex operational environment, training is not just a compliance requirement, it is a strategic business tool. A skilled and informed workforce reduces risk, enhances customer confidence and strengthens organizational resilience. Training ensures that employees understand their responsibilities, make informed decisions and contribute to continuous improvement.
For organizations, this means stronger customer relationships, increased competitiveness and the ability to quickly adapt to regulatory or market changes.
Enhancing safety and mitigating risk
Across manufacturing, supply chain, technology and service sectors, effective safety training has proved to reduce incidents, ensure compliance and bolster business continuity.
Well-trained employees can recognize hazards early, adhere to best practices and minimize operational disruptions.
Elevating product and service quality
Ongoing training ensures that teams remain up to date with evolving standards and customer expectations. Organizations that invest in their workforce experience fewer mistakes, deliver more reliable results and build stronger trust among partners, clients and regulators.
Driving sustainable, future-ready operations
As environmental, social and governance (ESG) requirements advance, companies need to equip employees to effectively implement sustainable practices.
Training enables teams to comprehend the impact of their actions, reduce waste, optimize operations and contribute to their organizations’ broader sustainability goals.
New year, new opportunity for investment
The onset of 2026 presents an opportune time for businesses to evaluate skill gaps, align teams with their strategic ambitions and reinvest in their workforces. Focusing on training at the beginning of the year positions them to adapt to market shifts, comply with regulations and reach long-term performance objectives.
"Investing in people is one of the most significant choices a business can make. A talented workforce serves as the cornerstone of operations that are not only safer but also more resilient and sustainable," said Ryan.
Learn how we can support your safety, quality and sustainability objectives.
For further information, please see our upcoming courses or contact:
Ryan Compton
SGS Academy (RTO # 2646)
Training Services Manager
t: +61 1300 850 257
m: +61 429 802 015
About SGS
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH1256740924, Reuters SGSN.S, Bloomberg SGSN:SW).



