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2013 has seen an increase in the number of more serious incidents. We are deeply saddened that six male and one female employee, and three male contractors, lost their lives in work-related incidents. These incidents occurred across the following regions: Africa, China and Hong Kong, Northern and Central Europe, South East Asia Pacific, South America, Eastern Europe & Middle East, and Southern Central Europe. None of these incidents occurred on SGS sites. The majority were traffic accidents. In response to the number of serious traffic accidents in the early part of 2013, we immediately launched a road and travel safety campaign. These incidents highlight to us the importance of continually reinforcing the Rules for Life and safety culture within SGS.

Full data on Occupational Health and Safety performance is available in our Data Bank.


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  • 2013 Progress Against Targets

    Target Achieved? Progress in 2013
    Total Recordable Incident Rate below 1 by 2014 In progress

    Although our four-year data reveals a downward trend, the TRIR increased by 1.7% in 2013 to 1.19. We are deeply saddened that this included 10* employee and contractor fatalities, which mainly related to road accidents. In response, we immediately launched a global driver safety awareness campaign and reviewed our site risk assessment processes

    *This figure covers all affiliates in which SGS operates, not just trend countries

  • Performance on Our Commitments for 2013

    Commitment for 2013 Achieved? Progress in 2013 Commitment for 2014
    Operational Integrity (OI) global management field coaching sessions Achieved Coaching sessions were conducted by the OI team in a wide range of affiliates Continue OI global management field coaching sessions to help senior managers build our safety culture
    Consistent incident reporting and record keeping requirements for the Group Achieved
    Our incident reporting tool, Crystal, has been rolled out to all affiliates

    We will reinforce reporting via our Crystal incident reporting tool
    The development and deployment of leadership and OI auditing mobile applications Achieved The new applications have been combined into one single app, and rolled out to OI managers and senior management We will interface the application with Crystal
    Risk assessment and incident investigation methodology In progress Our new incident investigation root cause methodology has been developed Roll-out new incident investigation root cause methodology to OI managers
    Further reinforcement of the SGS Rules for Life In progress In 2013 the Rules for Life were incorporated in all our safety-related communications Ongoing. In 2014 the focus will be on encouraging  intervention and reporting of Rules for Life breaches
    Enhanced electronic management and reporting of OI through Crystal, including breakdown of data by gender and for new KPIs such as occupational diseases In progress In 2013, Crystal was rolled out to all affiliates We will continue to monitor the quality of data reported via Crystal
    Implementation of the Group Operational Integrity Management System In progress In 2013, this system was rolled out to 66 affiliates in Africa, Eastern Europe, the Middle East, China and Chile.
    The roll-out has recently begun in Western Europe
    Ongoing the remainder of South America, Hong Kong, East Asia, and North America will be added in 2014. An internal audit program will check implementation effectiveness. In 2015 the remaining regions will be added, giving global coverage

  • Our Commitments

    • Conduct our second global Safety Day in 2014
    • Roll-out OIMS to the remainder of South America, plus Hong Kong, East Asia, and North America in 2014, and complete full global roll-out in 2015
    • Ensure the quality of data collected through Crystal and make greater use of data analysis to identify trends in 2014
    • Put in practice the OI tools and associated skills in 2014, such as the risk assessment methodology, incident investigation methodology and industrial hygiene training, to H&S professionals, and further field coaching sessions for senior management
    • Roll-out Global PPE Management Program in 2014 to standardize PPE, ensuring appropriate quality and type of PPE is used
    • Continual reinforcement of the SGS Rules for Life