Stakeholder Engagement and Materiality
Maintaining continuous dialogue with stakeholders is critical to long-term success.
We engage stakeholders to inform the development of our sustainability strategy, find out more about their expertise, expectations and priorities, and obtain their feedback. We see it as essential to have a good understanding of the issues that matter to our stakeholders and why they are relevant. Through this continuous dialogue we gain insights that enable us to align our sustainability initiatives to stakeholder requirements and ensure they deliver value to society.
Stakeholder | Why We Engage | How We Engage |
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Our people are essential to our business. We motivate them by discussing their performance and providing them with training and opportunities. Our suppliers support us in the smooth delivery of our services. In turn, we need to understand how we are adding value to their businesses. |
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![]() CUSTOMERS |
Our customers are at the heart of everything we do. It is important for us to know if we are achieving our goal of making their businesses more efficient, profitable and sustainable. |
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![]() GOVERNMENTS AND INDUSTRIES |
Governments and industries are often moving in the same direction that we are. We need a clear picture of how we contribute to driving innovation, promoting sustainable development and shaping markets. |
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![]() INVESTORS |
Our investors are vital to our ongoing success and growth. We constantly review market analyses, and aim to be assessed as both a sound investment and a sustainable business. |
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![]() COMMUNITIES AND THE PLANET |
Our operations affect, and are affected by, our communities and the planet. We evaluate our sustainability endeavors to ensure they are recognized as being among the very best – both regionally and in the TIC industry. |
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![]() CONSUMERS |
Our services ensure that consumers can trust the products they buy. Through understanding our end consumers, we learn if our services support our reputation for delivering confidence and assurance |
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