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Behavior-Based Safety (BBS) is a process designed to influence employee actions toward safer outcomes by preventing an accident or injury before it occurs. In our quest for operational excellence, we are deploying a Group-wide BBS program that uses positive reinforcement to change risky behaviors and improve the safety performance across SGS.

Inspired by the success of the BBS program in SGS Canada, the global program complements our existing operational integrity management system and involves employees identifying safe and “at-risk” behaviors in the workplace, using “no name, no blame” peer-to-peer observations. Regional teams of Master Trainers have been appointed to train local safety personnel on the BBS procedure, while local BBS Committees will oversee the process and monitor progress.

During 2019, all affiliates will schedule observations in key locations and survey employees in advance to determine current attitudes and beliefs linked to safety. We will also continue to reassess the safety culture across our affiliates and communicate progress on BBS as part of our commitment to ensuring that working safely becomes an intrinsic value for all employees.