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The current economic climate, as well as the elevated awareness of threats, including hackers, extremists, cyber-terrorists, and natural and unnatural disasters, have all played their part in bringing business continuity planning in companies to the fore.

SGS practices a resilient approach to business continuity management, which involves integrating risk management into our day-to-day business activities and culture. A continuous process of analysis, design, implementation and validation, the business continuity lifecycle is led by our Managing Directors and is driven by focused Business Continuity teams in each of our affiliates.

Any event can activate a business continuity plan (BCP). For example, on June 2, 2017, SGS Business Continuity core team issued an immediate response to the mass shooting and fire at the Resorts World casino in Pasay City, Manila, resulting in the loss of lives and injuries to dozens of people.

With the SGS Philippines team actively monitoring the situation as it unfolded, the SGS Corporate Security team advised employees traveling to Manila to avoid the vicinity of Resorts World and to expect heightened security in the city. All SGS employees were notified that SGS business and commercial operations were continuing and were encouraged to stay calm, stay safe and to remember their BCP and safety training.

Within 24 hours, a follow-on communication from the business continuity core team indicated that the company was standing down from BCP status and that all personnel could return to their respective work areas.