Trust is a key element of online ecommerce. Buyers expect clear, accessible information to give them the confidence that they are going to receive a good service or product.
Every day, millions of transactions are made between sellers and buyers, often for the very first and only time. Online, trust has to be proven – for each buyer, for each product, for every transaction.
Find out how brands, suppliers, platforms and retailers can enhance trust online. This whitepaper explores how to build trust, looking at best practices and techniques to certify products, including:
- Techniques for certification
- How to address ethical concerns and achieve assurance
- How to present key information to the consumer
- Case studies, survey insights and key legal information
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SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 95,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world.