SGS launched its Hospitality Experience Program (HX) on January 19, in Odessa, Ukraine.

At the event, Peter Hvidberg, SGS Global Head of Travel & Hospitality Solutions met with managers from a wide range of high-profile Ukrainian hotels to discuss the country's industry needs. The meeting focused on the features of the hospitality industry market in Ukraine, hospitality world trends and the new SGS HX program.

Peter Hvidberg showcasing the Hospitality Experience (HX) Program in Odessa, Ukraine

Peter Hvidberg showcasing the Hospitality Experience (HX) Program in Odessa, Ukraine.

HX is a comprehensive property audit solution that aims to maximize guest experience within the hotel industry, while reducing operational risks of daily hotel operations.

HX is comprised of four modules, covering:

  • Risk
  • Sustainability
  • Corporate Social Responsibility
  • Quality of Service Experience

HX enables players in the Ukraine hotel industry to benchmark themselves against global standards and competitors. In addition, it can also help to ensure regulatory conformity, identify potential cost savings, provide peace of mind to managers and guests, and increase brand reputation.

According to Peter Hvidberg, SGS Global Head, Travel & Hospitality: "I am very pleased with the warm reception from the Ukrainian hospitality industry. We are excited to work together on enhancing Ukraine's guest experiences and show the true impact of HX within the industry."

For further information, please contact:

Peter Hvidberg
SGS Global Head, Travel & Hospitality
t: +41 22 739 94 76

About SGS

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 95,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world.