The Hospitality Excellence program is based on the strict standards of:
- Federation of Tour Operators
- British Association of Travel Agencies
- Codex Alimentarius
- Hazard Analysis and Critical Control Points (HACCP)
- Occupational Health and Safety Assessment Series (OHSAS)
To achieve certification, Decameron had to undergo audits of food, water and general and building safety, as well as audits of emergency procedures. Together, all 18 hotels received an average score of 99.82.
Decameron is the only hotel chain in Colombia, and one of only a few worldwide, to have volunteered for Hospitality Experience auditing and certification.
“Maximizing customer experience has become the top priority for the hospitality industry,” says Peter Hvidberg, Global Head, Travel and Hospitality Solutions. “We are privileged to have enabled Decameron Hotels to achieve this milestone.”
For further information, please contact:
Global Head, Travel and Hospitality Solutions
t: +41 22 739 94 76
Image was taken from www.decameron.com
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 90,000 employees, SGS operates a network of over 2,000 offices and laboratories around the world.