AAR Healthcare (AARHC) in Tanzania is one of East Africa’s largest providers of outpatient healthcare services. In August 2017, we provided AARHC with training to help it achieve its goal of becoming certified to ISO 15189:2012, the gold standard for medical laboratories around the world.

SGS Office Meeting
AARHC employees during the ISO 15189:2012 training conducted by SGS in Tanzania.

Delivered by SGS Academy in Tanzania, the training provided selected employees with both practical and theoretical knowledge. It included, but was not limited to:

  • The requirements of ISO 15189:2012
  • Effect of the standard on day to day lab operations
  • Interpretation and implementation of the requirements
  • The process based approach to auditing for compliance

Accreditation will allow AARHC to implement a uniformed approach toward determining laboratory competence and adopt internationally accepted measurement practices.

Bwiro Magesa, AAHRC’s quality assurance manager, commented on the success of the collaboration between AARHC and SGS. “It takes two hands to clap, two wings to fly and two legs to walk therefore together as a company we can now accomplish the goal of obtaining ISO 15189:2012 medical laboratories accreditation. Thanks to the training provided by SGS, we are now ready to implement the requirements to ensure a standardized measure for management practices throughout our clinics.”

ISO 15189:2012 accreditation is key for organizations that want to remain sustainable in today’s competitive market. It helps them to increase patient trust and gain national and international respect.

About ISO 15189:2012

ISO 15189:2012 specifies requirements for quality and competence in medical laboratories. The standard can be used by medical laboratories to develop their quality management systems and assess their own competence. Laboratory customers, regulating authorities and accreditation bodies can use it to confirm or recognize medical laboratories’ competence.


AARHC is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of eight clinics across the country and serving over 160,000 clients annually from across the social divide. Its success has largely been driven by a commitment to always offer high quality and affordable healthcare.

About SGS Academy

SGS Academy is a worldwide network of centers of excellence aimed at meeting global and local training needs. It has provided training for professionals at some of the world’s largest companies and government organizations. It offers learning and development solutions designed to help organizations and individuals improve personal competence and skills – core enablers of sustainable business development and competitive advantage.

For more information, please contact:

Isaac Luseko
SGS Academy – Sales & Marketing Coordinator
t: +255 764 689 481

About SGS

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 90,000 employees, SGS operates a network of over 2,000 offices and laboratories around the world.