SGS and Ecole hôtelière de Lausanne have joined forces in a capstone project, aimed at taking SGS’s Hospitality Experience (HX) to market.

HX is a program consisting of four modules: risk management, sustainability, corporate social responsibility (CSR) and mystery guest experience. In this new project, three Masters in Global Hospitality Business students will work with SGS teams to fine tune HX in its testing phase and define a regional launch strategy.

The students will act as consultants for a global company. Coached by academic experts, they will perform extensive research and develop solutions for the business, spending three months at company headquarters. The students will obtain real world experience to further their careers, while SGS will gain valuable insights from future leaders in the hospitality industry.

Peter Hvidberg, Global Head of Travel and Hospitality at SGS, says: “The collaboration between EHL and SGS provides the students with an even broader understanding of the industry that they will lead in the future. Such projects should be a must for coming industry leaders”.

This is the second time that SGS and EHL have collaborated on a capstone project. In 2015, an international team of Masters students worked to develop SGS’s value proposition for the hospitality industry, devising tailored products and services that meet industry needs. The 2017 project is meant to build on the past successes of that partnership.

“We work closely with students to provide work that adds value for our industry partners. We are pleased to see the positive results of the project collaboration and look forward to supporting SGS in the development of products that serve the global hospitality industry,” says Achim Schmitt, Associate Dean Graduate Studies at EHL.

The global hospitality industry is growing rapidly. Large global and regional hotel companies, tour operators, online travel agencies (OTAs) and meeting, incentives, conferences and exhibitions (MICE) companies look to SGS for help with auditing, inspection, certification, verification, training and consultancy.

About Ecole hôtelière de Lausanne (EHL)

Ecole hôtelière de Lausanne (EHL) is an ambassador for traditional Swiss hospitality and has been a pioneer in hospitality education since 1893. It has created and inspired a unique professional community of 25,000 hospitality managers, united by the values and the legacy of EHL. EHL offers university studies to more than 2,700 enthusiastic and talented students from over 110 different countries. EHL is a member of E.H.L. (Holding) SA, a group dedicated to hospitality management education.

Ecole hôtelière de Lausanne

Route de Cojonnex 18 / 1000 Lausanne 25 / Switzerland

For more information, please contact:

For SGS:

Peter Hvidberg
Global Head, Travel & Hospitality
t: +41 22 739 94 76

For EHL:

Achim Schmitt, PhD
Associate Dean – Graduate studies
t: +41 21 785 13 53 / +41 21 785 11 11

About SGS

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 90,000 employees, SGS operates a network of over 2,000 offices and laboratories around the world.