Customer Story: SEGi College Subang Jaya Receives Six Star MyQuest Rating
SEGi College Subang Jaya (SEGi) has received the highest possible rating in the Malaysian Quality Evaluation System for Private Colleges (MyQuest) for 2014/2015.
SEGi College Subang Jaya, founded in 1977, is committed to providing quality education to students from all segments of society. It is part of SEGi University and Colleges, one of the largest private education providers in Malaysia, with a solid reputation for being a highly innovative and quality driven private educational institution.
Doreen D'orville, the college's Acting Principal, says, "We ensure that students receive a good overall learning experience and the college places great importance on providing a holistic experience for them." Malaysia's Ministry of Higher Education (MOHE) has awarded SEGi College Subang Jaya a 6 star (outstanding) rating, the highest possible MyQuest rating, in 8 out of 9 categories. Of the more than 400 colleges audited by MOHE, SEGi College Subang Jaya was 1 of 4 colleges in the large enrollment category (at least 2000 students enrolled) to receive this award.
The MyQuest evaluation emphasizes student quality, resources quality, quality management systems, program recognition and graduate recognition. SGS helped SEGi College Subang Jaya to demonstrate excellence in these areas.
In its pursuit of global educational standards of excellence in curriculum development, teaching and scholarly activities, SEGi College Subang Jaya appointed SGS to provide training and certification services. With SGS’s help, the college aimed to foster a culture dedicated to lifelong learning, customer satisfaction, self-evaluation, and continuous improvement in core operations and support functions.
SGS advised SEGi College Subang Jaya on how to maintain an effective quality management system. SGS then took the college through the process of achieving certification to the ISO 9001:2008 standard for quality management systems for ANAB, UKAS and Standards Malaysia. SGS will be providing surveillance audits to ensure that the college continues to maintain its certification.
SEGi College Subang Jaya not only received ISO 9001:2008 certification but also met the requirements of the MyQuest 2014/2015 audit.
The College received six star (outstanding) MyQuest ratings for:
- Arts and Humanities
- Engineering, Manufacturing and Construction
- Social Science, Business and Law
- Science, Mathematics and Computing
- International Student Services
Dr. Lisa Tan Saw Poh, SEGi College Subang Jaya Senior Vice President, Subang and Kuala Lumpur Campuses/Senior Principal, explains the significance of this achievement: "SEGi College Subang Jaya has emerged as the top college in MyQuest 2014/2015. This reflects the continuing commitment and dedication of SEGi College Subang Jaya’s management and staff. We are satisfied with our accomplishment because this is the highest recognition given by the Ministry of Higher Education (MOHE)."