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Dar es Salaam, August 18, 2015 – One year after its official inauguration in March 2014, the Telecommunications Traffic Monitoring System (TTMS) has already yielded convincing results in Tanzania with respect to revenue assurance, regulatory enforcement and fraud mitigation in the telecom sector. Earlier this year, the investigation leading to the arrest and prosecution of two individuals for alleged fraudulent use of communication networks, provided another compelling demonstration of TTMS efficiency as a fraud detection tool.

The accused unlawfully operated an international gateway to receive and transmit telecommunication traffic without a license issued by the Authority, causing a loss amounting to more than TZS 4,3 Billion to the United Republic of Tanzania and the Tanzania Communications Regulatory Authority (TCRA). The investigation started with the preliminary data provided by the fraud management component of the TCRA’s TTMS, which allowed the authorities to identify the fraudulent numbers used by the clandestine operators. From there on, the TCRA coordinated with operators and law enforcement to localize the fraudsters.

Thanks to the TTMS, other clandestine telephony operations of similar importance have been dismantled over the last year, putting an end to fraudulent operations that severely affected the local operators’ turnover and the State’s revenues, not to mention its adverse impact on the quality of service due to the VoIP compression method used by the fraudsters.

The TTMS has been implemented by a consortium made of Global Voice Group (GVG) and SGS, under a Build-Operate-Transfer agreement with the TCRA. According to TCRA’s Director General, Dr. Ally Yahaya Simba: "The successful installation and implementation of (…) the Telecommunication Traffic Monitoring System is not only a revolution but also one of the greatest achievements to the country’s communication Sector. (…) There is no doubt that the installation of the TTMS has brought a new regulatory tool to the Authority. This will bring more professionalism and efficiency in the communication sector."

The first phase of the project included telecom traffic monitoring and fraud management. The TCRA and its technical partner, SGS and GVG, are currently implementing the second phase, which will extend the capacities of the existing ICT infrastructure to mobile money monitoring, and equipment identification and registry.

As Dr. Simba pointed out: "His Excellency President Dr Jakaya Mrisho Kikwete launched the facility on February 27, 2014, commending TCRA for what he described as promising step towards building the Nation. Dr Kikwete appealed to other institutions in the country to uphold efficiency and be strategic in their execution of duties so as to bring about sustainable development of the country and contribute effectively to upgrade the living standards of Tanzanians."

For further information, please contact:

Yves Jobin
Business Development Manager
SGS Governments and Institutions Services
1, place des Alpes
Geneva, GE 1211
Switzerland
t: +41 22 739 9465

Michel Cauchy
Director of Corporate Communications
Global Voice Group SA
The Foundry
Level 4, Unit 401; Cardiff Street
Green Point, Cape Town 8001
South Africa
t: +27 21 425 7609
f: +27 21 425 7603

About GVG

Founded in 1998, GVG develops and implements governance technologies that were specifically designed for telecoms regulators and tax authorities. Currently, its advanced traffic, fraud and quality of service management systems are successfully used in several countries, including Tanzania, Congo-Brazzaville, Guinea-Conakry, Ghana, Rwanda, Tanzania, Liberia, the Central African Republic, Senegal, and Togo. GVG is the recipient of the Frost & Sullivan Best Practice Award and an active member of the International Telecommunication Union.

About SGS

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark in terms of quality and integrity. With more than 80,000 employees, SGS manages a network of over 1,650 offices and laboratories around the world.