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Malcolm Denniss, a toy safety specialist with over 30 years in the industry, explains in this article that toy returns can provide valuable information that can help prevent manufacturing problems before they occur, focus attention on potential safety issues, and even shape future decisions on toy development.

Do you know what makes a good toy? How do you know if the toy will be safe? These are some of the questions discussed in the article. Malcolm Denniss also shares some toy safety tips to help ensure we buy reliable, age-appropriate toys.

Read the entire article: Returning the Favor: Analyzing Toy Returns Can Cut Costs (PDF 45 KB)

For more information, please contact:

Stephanie Pionchon
Consumer Testing Services

SGS
t: +33 4 42 61 64 41

About SGS

The SGS Group is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With more than 56,000 employees, SGS operates a network of over 1,000 offices and laboratories around the world.