Supply Chain Services

electronic warehouse inventory

Supporting business continuity with SGS inspections, anywhere

SGS Next Normal Solutions

Ensuring QA/QC requirements while avoiding disruption.

Quality control is integral to business success. Unknown issues can negatively impact your project and your bottom line. When the physical presence of quality engineers on site is impossible (for any reason), SGS can help you assure the quality of your production.

Global manufacturing and general economic activity have slowed down, but not completely stopped. However, travel and access restrictions are preventing QA/QC activities from taking place smoothly.

SGS’ network of affiliates and ubiquitous presence make us the partner of choice to provide professional and compliant QA/QC inspections globally.

When local regulations allow, SGS will send an experienced professional to conduct the required inspection so that your supply chain is continues flowing, uninterrupted and quality assured.

Where access and travel restrictions apply, we can deploy robust technology that enables our inspectors to conduct remote inspections – they will guide your representative through the inspection points and record information along the way. Using the same technology, we can also invite owners’ representatives to remotely attend an inspection managed.

SGS QiiQ is the next generation of inspection tools which combines innovation and cutting-edge technology to enable remote inspections, carried out by our in-house inspectors.

Ask a question and find out more today!

How it works?

QiiQ process

Before inspection day:

  • Customer submits a request for a QiiQ inspection at a specific supplier site
  • SGS trains the relevant participants and provides QiiQ accounts (the app can be downloaded from standard app stores)
  • Customer advises supplier that pictures and videos of their facilities will be streamed to SGS and to customer

On inspection day:

  • The SGS inspector invites the supplier’s representative and initiates the call
  • The supplier’s representative only needs a device and a power connection
  • The call proceeds, with the SGS inspector guiding the supplier’s representative through the inspection points using QiiQ’s functionalities. A customer representative may join the call as well
  • The SGS inspector leads the inspection, records and maintains data, helps troubleshoot issues, manages all deliverables and communication

How can you benefit from SGS QiiQ?

Remote inspections enable you to:

  • Ensure business continuity in times of social distancing
  • Mitigate supply chain disruption
  • Comply with strict health and safety requirements
  • Benefit from our years of experience with remote inspection technology
  • Remotely attend SGS inspections
  • Reduce travel costs
  • industrial factory site

    SGS QiiQ Brochure

    Discover the SGS QiiQ remote inspection app and improve your QA/QC



    How it works

    Discover how the remote inspection process works


    SGS Next Normal Solutions

    Next Normal Solutions

    The COVID-19 pandemic is unprecedented in the modern era, posing unforeseen challenges to business continuity. At SGS, we are working hard to meet those challenges and support international efforts to beat COVID-19.

    Our experts are responding to the challenges our clients face with innovative solutions to help operations now, to ensure business continuity for the duration of the pandemic, and to support the recovery and evolution through each phase of the ‘next normal’.

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