Hospitality Solutions

As a sector leader, with cutting edge technology and software tools, we offer an unrivaled portfolio of flexible solutions that can be adapted to meet the requirements of every business within the supply chain.

Risk Management Program
SGS Hospitality Excellence Scan
Smart Hygiene and Infection Control
Sustainability and Resilience
Testing and Regulatory Inspections
Brand Reputation and Business Enhancement
Hospitality Solutions Overview

We help all players in the leisure and corporate travel and hospitality industry:

Our array of sustainability solutions for the hospitality industry includes:

  • Tour Operators (TOs)
  • Bed Banks (BBs)
  • Online Travel Agencies (OTAs)
  • Destination Management Companies (DMC)
  • All types of accommodation (hotels, apartments, villas, campsites, etc.)
  • Other leisure activities suppliers (excursions, venues, events, sports, etc.)
  • Transportation suppliers (coach, car, train, ships, etc.)
  • Touristic destinations
Supply Chain Analytics

Risk Management Program

Designed for tour operators, bed banks, online travel agencies and destination management companies, this program provides a comprehensive risk management tool for businesses, such as accommodation, excursion and transfer companies, that have portfolios encompassing different supplier types, such as s. Our unrivaled software, SGS Nubia, and our remote audit tools enable you to manage, categorize and follow up on risks affecting a wide variety of areas, including fire, pool and general health and safety.

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SGS Hospitality Excellence Scan

Our Hospitality Excellence solution, specifically developed for hotels and other types of accommodation, provides a modular and technologically agnostic approach to many of the hotel industry’s challenges, such as hygiene and public health, including prevention of the spread of infection (POSI), Legionella, pool safety, fire safety, security and cybersecurity, maintenance control and operation, diversity and inclusion, and accessibility, among others.

Our modular Hospitality Excellence Program certificates demonstrate your commitment to health and safety, sustainability and the UN Sustainable Development Goals (UN SDGs).

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Face Mask

Smart Hygiene and Infection Control

Our advanced hygiene and infection control solutions grant a high degree of protection against COVID-19 and other infections through the verification of safety protocols.

  • SGS Disinfection Monitored, Cleaning Checked Mark assures employees and guests that their health is well protected
  • Prevention of Spread of Infections (POSI) verification audits enables your hotels to display its commitment to the highest public health standards, providing the maximum peace of mind to guests and employees around the world
  • AirSense, our Indoor Air Quality real time monitoring solution, allows you to continuously measure air quality parameters and respond quickly to issues, ensuring that ventilation is adequately maintained and the health of your employees and guests remains protected

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Globe in Hands

Sustainability and Resilience

At SGS, comittment to sustainability is at the heart of our values. We integrate this commitment into everything we do. By providing the world’s most comprehensive range of sustainability services – aligned with the UN Sustainable Development Goals (SDGs) and the Principles for Responsible Investment – we enable a better, safer and more interconnected world.

Our sustainability solutions for the hospitality industry include:

  • Green Building schemes, such as EDGE certification of hotel portfolios
  • Carbon and water footprint (HCMI, HWMI, GHG, ISO1 4064, PAS 2060)
  • Sustainability management systems (ISO 21401)
  • Zero waste to landfill
  • Life cycle analysis (LCA) and circular economy certification
  • Accessibility standards (ISO 21902)
  • Energy management systems (ISO 50001)
  • Renewable energy in-service and infrared inspections
  • Responsible supply chain and traceability (ISO 28000)
  • Environmental, Social and Governance (ESG) Assurance Solutions

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Testing and Regulatory Inspections

We offer a wide variety of testing parameters and customized inspections to meet your unique requirements. Our services include:

  • Soil sampling and testing for transactional services and environmental permits
  • Water (drinking, groundwater, or wastewater) testing in our ISO/IEC 17025 accredited laboratories
  • Legionella inspections, sampling and testing in our vast network of locally accredited laboratories
  • Asbestos inspections, sampling and testing
  • Statutory inspections of lifting equipment, boilers, pressure vessels and other equipment
  • Fixed wire testing for low voltage electrical installations
  • Construction safety and supervision services
  • Building contaminants testing to identify hazardous materials and protect the environment and human health– we test for materials such as asbestos, lead, hexavalent chromium, formaldehyde, PCBs, and heavy metals
  • Building materials testing
  • Supply chain services

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Certified & Awarded

Brand Reputation and Business Enhancement

SGS can help you increase productivity, efficiency and cost effectiveness while minimizing risk. We offer a wide range of solutions for your hospitality operations that enhance knowledge, skills and processes to enable sustainable growth:

  • Technical consulting services that help you navigate all areas of business improvement and mitigate potential risks. You will obtain the tools to plan, finance, and manage spend while enhancing your operations and logistics with waste-minimizing methodologies such as our Lean and productivity analysis
  • Tailored brand and customer experience programs, including mystery guest solutions
  • Certification to standards such as ISO 14001, ISO 9001, ISO 45001 and ISO/IEC 27001
  • Food safety certification: ISO 22000/GFSI. Safety, quality and sustainability are key drivers in the food value chain and impact the sustainability of your business

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