Enabling a better, safer and more interconnected world2020 Annual Reports

We are pleased to announce a year of robust results across the SGS Group in which we showed leadership and resilience in the face of a global pandemic.

Download the 2020 Integrated Report

Download the 2020 Sustainability Report

Discover SGS: The leader in Testing, Inspection and Certification

Discover how we enable a better, safer and more interconnected world.

We've started to implement the next phase of our strategic evolution with the purpose of enabling a better, safer and more interconnected world for employees, customers, shareholders and for society.

Dear Shareholders,

This year has marked the completion of significant strategic milestones for SGS. We completed our ‘Mission 2020’ strategy and our Sustainability Ambitions, launched the next stage of our strategic evolution and announced the acquisition of SYNLAB Analytics & Services (A&S). However, the outstanding feature of the year has been the dynamism and responsiveness demonstrated by our employees in challenging circumstances. Through their hard work, commitment and entrepreneurism in supporting our customers, SGS has delivered a strong operational performance, reinforcing our leadership position in the TIC industry.

The resilience of our business model was reflected in a robust revenue performance, which, supported by the achievement of over CHF 90 million of structural cost savings coupled with strong cost management and EVA-driven performance management, has resulted in a 20 basis points increase in the adjusted operating income margin* at constant currency*, despite the revenue decline in 2020.

See the full letter in our 2020 Integrated Report.

140+Years of Adding Value to Society

89,000+Employees Around the World

2,600+Offices and Laboratories

CHF 5.6bn

-8.8%¹
-6.5% Organic*

2020: 5.6bn	98.484848484848%
2019: 6.6bn	100%

¹ Constant currency (CCY)*
* Alternative performance measures (see full report)

CHF 900mio

8.0%¹

2020: 900	93.484848484848%
2019: 978	100%

¹ Constant currency (CCY)*
* Alternative performance measures (see full report)

16.1%

+0.2pp^1,2

2020: 16.1	100%
2019: 16.1	99%

¹ Constant currency (CCY)*
² Percentage points
* Alternative performance measures (see full report)

CHF 758mio

+12.6%

2020: 758	91.494252873563%
2019: 870	100%

* Alternative performance measures (see full report)

CHF 6579mio^*

*From our direct operations and supply chain activities in 2019

Ensuring we make better decisions, for our business and society.

1^st position for the 7^th consecutive year

Recipient of the Gold Class Award.

CHF 1243k

Invested in empowerment, environmental and educational projects.

Morgan Stanley Capital International’s Environment Social Governance

Upgraded to AAA rating

Ranking in the top-four professional services companies.

Our Response to the Global Pandemic

The COVID-19 pandemic required us to respond quickly and creatively to ensure both our people’s health and wellbeing, and our business continuity.

As the crisis intensified, we frequently reviewed the spread of the virus, took action to keep our people safe, and progressed our ‘Next Normal’ services to help keep the businesses of our customers working. Overall, our response has helped us to continue adding value to our employees, customers and to wider society.

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Measuring Our Value to Society

We recognize that our long-term success depends not just on our ability to generate profit, but on our ability to deliver sustainable value to all our stakeholders across the whole value chain. We are one of the first companies worldwide to translate our non-financial impacts into a monetary value and to provide such a comprehensive assessment, enabling us to assess our contribution to society as a whole, and improve decision-making so we can continue to increase the positive impact we have on society.

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