QSR Hygiene Audit Readiness: What Auditors Look For and How to Improve Multi-Site Performance

Quick Service Restaurant environments operate at high speed, with continuous food handling, frequent staff turnover, and direct consumer exposure. In this fast-paced setting, hygiene audit performance depends not only on written procedures but also on consistent execution and verification during live service.

This webinar provides a practical overview of what auditors evaluate during QSR hygiene audits, highlights the most common nonconformities observed across restaurant networks, and outlines scalable strategies to improve compliance across single and multi-site operations.

Objective

• Provide insight into what auditors look for during QSR hygiene audits
• Review the most common hygiene related findings in quick service operations
• Clarify expectations for cleaning, sanitizing, allergen management, and temperature control
• Discuss strategies to reduce repeat nonconformities across franchise networks
• Introduce effective corrective action and verification approaches

Agenda

Introduction

• Overview of QSR hygiene audit expectations
• Why audit consistency matters in fast paced operations

Core Audit Focus Areas

• Personal hygiene and staff practices
• Cleaning and sanitizing effectiveness
• Equipment hygiene in high-speed kitchens
• Allergen, temperature, and cross contamination controls

Multi-Site Consistency and Corrective Action

• Standardizing hygiene across locations
• Preventing repeat findings
• Trending and performance improvement strategies

Q&A

Target Audience:

This webinar is aimed at:

• QSR franchise owners
• Operations managers
• Regional and area managers
• Food safety and QA managers
• Corporate compliance leaders
• Multi-site brand protection teams

Language: English

Cost: No charge

Cannot make a live session? Register now and receive a complimentary recording after the live event.

Speakers

Jennifer Lott

Technical Development Director, SGS North America, Inc.

Jennifer Lott serves as the Technical Development Director, Food, at SGS North America, bringing over 25 years of expertise in food safety, quality management systems, and sustainability. Her background includes manufacturing, quality assurance, auditing, and consulting, with a strong focus on integrating sustainable practices into food safety programs.

At SGS, Jennifer has been instrumental in developing and implementing sustainable food safety management systems. She has led initiatives aligned with global sustainability standards to ensure food production processes meet safety requirements while promoting environmental responsibility.

Jennifer is an accredited Lead Auditor and Trainer for standards including FSSC 22000 and BRCGS for Packaging and Packaging Materials. She trains professionals on integrating sustainability into compliance and certification processes to support long term food safety goals.

Jennifer Evans

Regional Sales Manager, SGS North America

Jennifer Evans supports QSR and food service organizations across North America with audit, inspection, and food safety solutions, helping brands strengthen compliance and protect consumer trust.