Your Passport to Perfection: Smart Audits, Stellar Reviews

In today's competitive landscape, achieving and maintaining ISO 9001 certification is crucial for organizational success. This one-hour webinar will equip participants with a practical understanding of two cornerstone elements of ISO 9001: Internal Audits and Management Reviews. Far from being mere compliance exercises, these processes are powerful tools for continuous improvement, risk mitigation, and strategic decision-making.

We will demystify the requirements of ISO 9001 related to internal audits, exploring how to plan, conduct, and report effective audits that identify opportunities for improvement rather than merely highlighting non-conformities. We will then shift our focus to management reviews, demonstrating how to transform them into dynamic sessions that provide a holistic overview of Quality Management System (QMS) performance, drive strategic initiatives, and ensure top management engagement.

Through real-world examples and actionable insights, attendees will learn how to integrate these two processes seamlessly, fostering a culture of quality and driving tangible business results. Whether you are a quality manager, auditor, or simply looking to enhance your understanding of ISO 9001, this webinar will provide the knowledge and confidence needed to leverage internal audits and management reviews for organizational excellence.

Objective

• Understand the fundamental requirements of ISO 9001 concerning internal audits and management reviews.
• Learn best practices for planning, executing, and reporting effective internal audits.
• Discover how to conduct impactful management reviews that lead to strategic improvements.
• Identify the synergistic relationship between internal audits and management reviews for continuous QMS enhancement.
• Gain practical tips for overcoming common challenges in implementing these processes.

Agenda

• Introduction
• Understanding ISO 9001 Requirements for Internal Audits
• Conducting Impactful Management Reviews
• Synergy in Action
• Practical Tips & Best Practices
• Q&A

Target Audience

This webinar is aimed at:

• Quality Managers and Directors
• Internal Auditors
• Management Representatives
• Individuals involved in ISO 9001 implementation and maintenance
• Anyone seeking to deepen their understanding of ISO 9001 requirements and best practices

Language: English

Cost: No Charge

Can't make the live session? Register now and receive a complimentary recording after the live event.

Speakers

Sabrina Ippolito

Lead Auditor

With a strong passion for implementing efficient, effective, and lean quality systems, Sabrina believes that at the heart of any successful organization is a learning culture. She collaborates with organizations to dismantle silo mentalities and help uncover a broad range of internal talent.

Sabrina is a classically trained biochemist and Certified Lead Auditor who ensures that organizations maintain compliance and certification across various industries and standards, including pharmaceuticals, cosmetics, and general manufacturing. She has directed, overseen, and improved numerous quality systems to reduce deficiencies and increase product flow throughout the U.S., Canada, and Europe. She is affiliated with the professional order of Chemists of Quebec (l'OCQ) and the American Society for Quality (ASQ).

Cindy Haight

Regional Sales Manager, SGS North America, Inc.

Cindy began her career in the certification industry 20 years ago as a Global Key Account Manager for another certification body, where she helped large international companies achieve their certification objectives. In 2016, she transitioned to providing training solutions and managing customer support and operational processes. Cindy joined SGS in January 2022 and works to deliver solutions that help clients meet their goals. She specializes in management system standards, including those that address quality, health and safety, and environmental concerns.

For further information, please contact:

Dominic James
Marketing Assistant
t: +1-862-339-6737