Unearthing the 'Why': A Two-Part Journey into the Art and Science of Root Cause Analysis (Part 2)

Following the foundational understanding gained in Part 1, this session delves into the practical application of Root Cause Analysis (RCA). Learn how to move beyond theory and implement actionable strategies to identify the true origins of your challenges. We will explore key methodologies such as the 5 Whys and Fishbone Diagrams, equipping you with a robust toolkit for effective problem resolution.

Beyond individual tools, this webinar will also focus on integrating RCA into your organization's culture. Discover how to foster a proactive problem-solving mindset, empower teams to systematically uncover root causes, and drive continuous improvement across your organization.

Join us to translate your theoretical knowledge into practical skills, unlock the power of asking “why,” and build a culture of continuous improvement.

Objective

• Hands-on application of Root Cause Analysis methodologies (5 Whys, Fishbone Diagrams)
• Strategies for integrating RCA into your organization's culture
• Techniques for fostering a proactive problem-solving mindset
• Empowering teams to identify and address root causes
• Driving sustainable improvement through effective problem resolution

Agenda

Register for Part 1 – Date: April 25, 2025

Part 2:

• Recap and Transition to Application
• Deep Dive into the 5 Whys Technique
• Integrating Multiple Tools and Advanced Applications
• Implementing RCA in Your Organization

Target Audience:

This webinar is aimed at:

• Professionals seeking to enhance their problem-solving skills
• Individuals involved in process improvement initiatives
• Leaders aiming to build a culture of continuous improvement

Language: English

Cost: No Charge

Can’t attend the live session? Register now to receive a complimentary recording after the event.

Speakers:

Sabrina Ippolito

Lead Auditor

With a strong passion for implementing efficient, effective, and lean quality systems, Sabrina believes that at the heart of any successful organization lies a learning culture. She works with organizations to break down the barriers created by silo mentalities and helps uncover a broad spectrum of talent within teams.

Sabrina is a classically trained Biochemist and Certified Lead Auditor who ensures organizations maintain compliance and certification across a range of industries and standards, including pharmaceuticals, cosmetics, and general manufacturing. She has directed, overseen, and improved numerous quality systems to reduce deficiencies and enhance product flow across the U.S., Canada, and Europe. She is affiliated with the professional order of Chemists of Quebec (l’Ordre des chimistes du Québec) and the American Society for Quality (ASQ).

Cindy Haight

Inside Sales Representative, Industrial & Medical Device, SGS North America, Inc.

Cindy began her career in the certification industry 20 years ago as a Global Key Account Manager for another certification body, where she helped large international companies achieve their certification objectives. In 2016, she transitioned to training services, supporting customer training needs and managing operational processes. Cindy joined SGS in January 2022, where she focuses on delivering tailored solutions that help clients meet their goals. She specializes in management system standards, particularly those addressing quality, health and safety, and environmental performance.

For further information, please contact:

Dominic James
Marketing Assistant
t: +1-862-339-6737