Transforming Hospitality & Events through Sustainability: Global Standards for Strategic Excellence

When global sustainability standards become a strategic priority

In recent years, sustainability has moved beyond being a voluntary environmental initiative; it is increasingly becoming a business expectation—driven by ESG commitments, customer requirements, and corporate credibility.  However, many organizations still face key questions: What does sustainability in hotel and event management really mean in practice? And how can organizations ensure their claims are credible and auditable?

This webinar aims to bridge the gap between food waste management practices, ESG communication, and certification readiness, helping organizations move from intention to implementation with confidence.

Key Takeaways – What You Will Learn

1. Understand the true scope and principles of sustainability in hotel and event management beyond simple waste reduction.
2. Identify key operational requirements for reducing environmental impact and creating business value.
3. Recognize the role of food waste management and third-party certification in supporting credible sustainability claims.
4. Assess organizational readiness for sustainability standards and food waste certification, including documented information to be addressed.

Agenda

1. Sustainability Trends & World Outlook for Hospitality

• Bridging the gap between global sustainability trends and the hotel industry
• Generic Management Systems: Integrating ISO 9001, 14001, 45001, and 50001
• The rise of Sustainability Standards: GHG Management (ISO 14064-1) and ISO 20400

2. Specialized Standards for Sustainable Hotel & Event Management

• Service Quality & Excellence: ISO 22483 (Tourism and related services)
• Green Hospitality: Insights into Green Hotel Plus requirements
• Sustainable Events: Practical implementation of ISO 20121 for Event Management
• The business case for Food Waste Management: Preparation for strategic implementation

3. Food Waste Management: Strategic Approaches and Global Platforms

• Guest Speaker: THE PLEDGE on Food Waste
• Managing Food Waste in Hotels and Restaurants: Challenges and innovative solutions
• Introducing the Platform: Operational excellence and business value with The PLEDGE

4. Real-World Success: Driving Sustainability in Hospitality

• Guest Speaker: The Athene Hotel, a Luxury Collection Hotel, Bangkok
• Success Case: The journey towards world-class sustainability and food waste recognition
• Key factors for Top Management in achieving credible sustainability claims

5. Strategic Roadmap 2030: Driving sustainability leadership for the Hospitality & Events business

6. Interactive Q&A Session

Target audience

This webinar is suitable for

• Top Management and Executive Teams in the Hotel, Restaurant, and Hospitality sector
• Food Chain Businesses
• Operations Managers, Quality Managers, and ESG / Sustainability teams
• Event Organizers and Venue Managers in the MICE Industry

Language: Thai

Cost: No charge

For further information, please contact t:+6626781813 # 4028