Skin Lightening Products

Amazon’s Skin Lightening Products Program Policy defines how products must be verified to ensure safety and quality before they can be sold on the platform. The process involves several key steps:

• Product testing and review: you partner with us to complete the necessary testing for your specific product type. This confirms that your product meets Amazon’s safety and quality standards
• Good Manufacturing Practice (GMP) certification: you provide GMP certificates from your manufacturer to verify production in facilities that follow recognized quality manufacturing standards
• Facility and product registration: you must submit facility and product registration documents (U.S. FDA forms 5066 and 5067 or equivalent) to confirm that both your manufacturing site and product are properly registered
• Label verification and product testing: we review your label images and testing results to ensure they comply with Amazon’s requirements for skin lightening products
• Heavy metals testing: we verify that heavy metal levels fall within Amazon’s acceptable limits:
• Mercury: < 1 ppm
• Lead: < 10 ppm
• Arsenic: < 3 ppm
• Cadmium: < 3 ppm
• Microbiological testing
  We assess microbial limits according to USP <60> and <61> (≤1000 cfu/mL(g)) and confirm the absence of specified organisms under USP <62>.
• Adulterant testing
  We screen for prohibited ingredients, confirming they are not detected (ND), including:
  Hydroquinone, Betamethasone (and derivatives), Clobetasol propionate, Clotrimazole, Halobetasol propionate, Fluocinonide, Fluocinolone, and Fluocinolone acetonide.

Once all testing and documentation are complete, we report a ‘Pass’ or ‘Fail’ status to you and to Amazon. Products that pass are authorized for sale on the platform.

If Amazon notifies you that your product requires compliance verification, log in to your Seller Central account and select SGS as your testing provider. Our team will then contact you directly to begin the process.

Verification is valid for 12 months from the date of approval. After that, you must renew compliance to keep your listing active. If verification expires, Amazon may temporarily remove your listing until the product is re-verified.

Sample quantities are finalized during quotation. All samples must be unopened, sealed, and in their retail packaging.

Once we receive all required documents and samples, verification typically takes three to five weeks. Timelines may vary depending on investigations, missing documentation or communication delays.

Pricing depends on product type and testing requirements. Please contact us for a detailed quotation. Discounts may be available for larger batches of samples.

If you disagree with the results and we cannot reach a resolution, you may file an appeal directly with Amazon according to its program policy.

If eligible, you can submit a Corrective and Preventive Action (CAPA) plan that explains how you will address the identified issues. Once corrective actions are reviewed and verified, we may retest your product. If successful, your product status will be updated to ‘Pass’. Additional testing fees may apply.

To maintain data integrity, we must receive all required documents – such as Certificates of Analysis (CoAs), GMP certificates, and ISO accreditations – directly from your manufacturer or testing laboratory. This ensures authenticity and helps prevent delays in the verification process.