If you are an internal auditor or process owner, team leader, manager or supervisor – or involved in your organization’s QMS in any other way – this course will teach you how to:

Analyze the data generated by your QMS
Establish a framework for assessing, managing and prioritizing your findings – based on their impact upon the management system
Establish a management program that allows appropriate actions to achieve a goal
Correctly record a non-conformity to ensure the right action is taken
Determine the root cause of a non-conformity or potential non-conformity
Discriminate between taking corrective actions or imposing preventative measures
Verify the effectiveness of corrective actions or preventative measures

To find out more about our Quality Management System improvement training, contact SGS today.