Non-conformances are failures in product or service performance. Internal failures occur primarily at the raw material stage or during processing while external failures happen when a defect in a product or service reaches the end-user.

Learning root cause analysis techniques enable you to carry out a detailed of analysis, in a scientific and logical manner, of a product or service to find the real cause of the problem. This enables you to eliminate the root cause of an issue, rather than as often happens, the symptoms.

Designed for managers, engineers, executives, supervisors and leaders involved in problem solving, this course comprises a series of exercises and case studies to ensure that participants are able to:

Define, classify and prioritize problems
Evaluate and diagnose the root cause of a problem
Determine, select, implement and follow-up on appropriate remedial actions

Trusted root cause analysis training from a leading course provider

Our courses are delivered by tutors who are expert in their field, as well as being experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning.