Good communicators know that in business it is not just what is said that is important, but how it is said. Body language can make or break a deal. It communicates your confidence levels, approachability and much more.

This training introduces you to the principles of body language, its pitfalls and how to avoid them. To help you get the most out of business relationships this training course covers topics including:

Starting a conversation with a stranger
Creating a positive culture in the workplace
Managing conflict
Handling difficult people
Attending business functions
Business presentation skills
Successful negotiation skills
Effective meeting skills
Handling a public relations crisis

Controlling your own body language and understanding others’ helps you to be more successful in business negotiations with partners and clients, and turn negative discussions into positive experiences.

Trusted business communication skills training from a leading course provider

Our courses are delivered by tutors who are expert in their field, as well as being experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning.