In our latest SGS Live panel, we examine how companies can use technology and AI to improve performance as well as increase financial returns.
Our experts, Director and Partner Beejan Giga and Director JJ Laforet of Carpedia International, an implementation-based consulting firm and a new member of the SGS family, discuss why investments in technology often do not live up to expectations. They will explain why technology initiatives struggle, how to align people and processes with digital tools and what it takes to ensure new systems actually improve day-to-day performance.
The session covers:
- Why technology and AI investments often fail to deliver expected ROI
- Why behavior should drive the system, not the other way around
- Common pitfalls to look out for, including poor adoption, misaligned processes and unclear performance metrics
- Practical examples from the power sector and from food and beverage manufacturing
- The step-by-step approach of optimizing operations and then installing technology to ultimately achieve positive results
- How to measure ROI in ways that matter to executives and frontline teams
- The evolving shift from buying tech to extracting value from tech
Watch and learn why companies must go beyond investing in technology and AI for the sake of it and use behaviors, processes and routines to ensure that these investments deliver value, rather than amplify inefficiency.
About SGS
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH1256740924, Reuters SGSN.S, Bloomberg SGSN:SW).
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