New Lab in Bentonville, Arkansas Expands Bicycle, eMobility & Transit Packaging Testing Network

We are pleased to announce the opening of our new bicycle, e-mobility and transit packaging testing laboratory in Bentonville, Arkansas. The launch expands our global laboratory network and strengthens the support we provide to manufacturers serving both North American and international markets.

Located at 2310 SW 14th Street, the new facility officially opens today (May 18, 2026) with a ribbon-cutting ceremony and open house, bringing together key stakeholders from across the cycling ecosystem. The new lab will focus on quality, development and safety testing to global regulatory standards for US bicycle and e-bike suppliers, assemblers and manufacturers.

ISO/IEC 17025 and ISTA accredited, the laboratory delivers testing services for bicycles, e-bikes, micromobility devices and transit packaging, helping our clients meet evolving safety, performance and regulatory requirements. Strategically located in one of the fastest-growing cycling ecosystems in the United States, Bentonville enables us to offer faster turnaround times and localized support for global brands.

“With demand for e-bikes and micromobility solutions accelerating worldwide, manufacturers face increasing regulatory complexity,” said Jay Suh, Head of Connectivity & Products, North America, SGS. “This new facility allows us to deliver end-to-end testing solutions that help clients achieve compliance, improve product quality and accelerate time to market.”

The Bentonville lab supports a broad range of testing services covering bicycles, e-bikes, components, safety equipment and transit packaging. Our capabilities span mechanical durability and safety, aligned with both US and international standards – including bicycle safety regulations, battery and electrical system testing, and electromagnetic compatibility (EMC).

To mark the launch, we are partnering with PeopleForBikes, the US bicycle industry’s trade association and a leading voice for growing ridership nationwide, and Wish for Wheels, a local nonprofit dedicated to improving the well-being of children and communities. Together, we are building and donating 60 bicycles and helmets to youth in underserved communities – a reflection of our shared commitment to expanding access to riding and delivering lasting impact beyond the industry.

Bentonville has rapidly emerged as a leading cycling destination in the United States, making it a natural choice for our latest investment. By integrating the new site with our global laboratory network, we are helping manufacturers streamline certification across multiple markets while maintaining consistent quality and compliance standards.

“Bentonville is quickly establishing itself as a leading hub for cycling innovation in North America,” said Jose Maldonado, Chief Marketing Officer at PeopleForBikes. “SGS’s investment in advanced testing infrastructure strengthens the entire bike ecosystem – from product development and safety to speed to market. This is the kind of industry collaboration that moves the business of bikes forward and supports continued growth in cycling and e-mobility.”

SGS’s commitment to cycling extends well beyond Bentonville. As the proud sponsor of the Pinarello Q36.5 Pro Cycling Team, SGS sees the qualities that drive performance at the elite level – precision under pressure, team coordination, and consistency and resilience – as the same principles that underpin its performance culture and shape how it delivers for clients every day. From the UCI WorldTour peloton to the testing floor in Bentonville, to a child riding away on their first bike, SGS's support for the sport is grounded in disciplined execution and trust when it matters most.

Our new Bentonville lab joins our network of bicycle testing laboratories established across Europe, China, Taiwan and Vietnam and is equipped with the latest EFBE® bicycle testing instrumentation (EFBE was acquired by SGS in August 2025). It will work in tandem with our Suwanee, Georgia facility to deliver a fully integrated testing solution supporting the entire bicycle ecosystem – from mechanical and packaging performance through to battery, charger and EMC testing for e-bikes. The lab will also serve as the central transit packaging testing facility (e.g. ISTA) for SGS in North America.

Find out more about our bicycle and e-mobility testing services.

Facility details

• Location: 2310 SW 14th Street, Bentonville, Arkansas
• Opening date: May 18, 2026
• Accreditation: ISO/IEC 17025 and ISTA

Testing capabilities include:

• Mechanical durability and environmental testing (incline impact, compression, drop, vibration)
• Transit and packaging testing (ISTA)
• Battery and electrical safety testing for e-bikes
• Electromagnetic compatibility (EMC) testing

Standards and regulations supported include:

• CPSC 16 CFR 1512 (bicycle safety)
• ISO 4210 Bicycle Safety
• EFBE Tri-Test
• UL/CSA 60950-1, 62368-1 (chargers)
• 47 CFR Part 15 (radio frequency devices)
• UL 2849 (e-bike electrical systems)
• UL 2271 (batteries)

About PeopleForBikes

PeopleForBikes is a national bicycle advocacy nonprofit and the U.S. bicycle industry’s trade association, representing more than 340 bicycle industry supplier members and nearly 1.4 million individual supporters. Through its three areas of influence – infrastructure, policy, and participation – PeopleForBikes accelerates the construction of safe, fun and connected places to bike, advances pro-bike and pro-bike-business legislation, and reduces barriers to welcome more people to the joys of riding. Learn more at peopleforbikes.org.

For further information, please contact:

Mariluz Sela
t: +1 973-715-1516