We provide ongoing access to a dedicated technical expert who can advise on regulatory, labeling and compliance questions. Each account includes a dedicated account manager who oversees usage and provides training on the system.
Bringing consumer products to market means keeping pace with evolving testing, labeling and regulatory requirements across every market you sell into. Without dedicated expertise, organizations face increased risk of legislative failure, fines, product recalls and reputational damage.
We provide ongoing product compliance advisory support, combining direct access to technical experts with automated recall monitoring. From pre-launch design review to post-launch market surveillance, we help you identify risk early and respond with confidence.
Reduce risk across your product portfolio
We enable you to:
- Access expert advice when you need itReach a dedicated technical expert for guidance on regulatory, labeling and compliance questions.
- Detect unsafe or recalled products earlierContinuously monitor your product catalog against global recall sources to reduce consumer and brand exposure.
- Stay ahead of regulatory changeBenefit from horizon scanning and pre-tender design reviews that flag requirements before they affect your products.
- Manage technical files with confidenceMaintain accurate technical documentation from product concept through to shelf, supported by our specialists.
- Reduce compliance costs over timeDraw on a flexible advisory model designed to provide ongoing support without the cost of an in-house team.
Our product compliance advisory services
- Regulatory and labeling guidanceWe provide direct manufacturer engagement, technical file management and UK Declaration of Conformity support across your product range.
- Advisory retainer supportWe offer ongoing access to technical experts through a flexible, block-based advisory model, with queries typically answered within five working days.
- Recall monitoring and matchingWe continuously compare your product data against global recall sources, identifying potential matches and flagging risk levels for review.
- Horizon scanning and design reviewsWe help you anticipate regulatory change through horizon scanning, pre-tender design reviews and product safety reviews.
Why SGS?
As the world's leading testing, inspection and certification company, we combine deep regulatory and technical expertise with the scale of a global network spanning 115 countries. Our specialists support you across the full product lifecycle, from initial design through to market surveillance. We bring together technical advisory expertise with automated monitoring capability, giving you a single, coordinated source of support for product compliance risk.
FAQ
We compare your product data against global recall sources, such as RAPEX and Safety Gate, using automated, weighted-field matching across attributes including barcode, brand, category and product name. Matches appear in a web portal with a match strength indicator and risk level, supporting fast review and decision-making.
Our recall monitoring service covers a wide range of product categories as standard, including toys, general consumer goods, electrical products, clothing, footwear, cosmetics, food contact materials and juvenile products.
Yes. We support technical file management from product concept through to shelf, including UK Declaration of Conformity support and documentation for product safety reviews.
Yes. Matching logic, thresholds and monitoring frequency can be adjusted to your requirements, and monitoring can run on a daily, weekly or custom schedule.
Inward Way, Rossmore Business Park,
CH65 3EN,
Ellesmere Port, Cheshire, United Kingdom