SGS and CertX are pleased to share that their joint use case, "AI-Augmented Assurance Infrastructure for Scalable, Multi-Domain Compliance and Certification," is now available on the World Economic Forum MINDS platform.
The use case demonstrates how AI-enabled assurance infrastructure can help make audits, compliance reviews and certification workflows more scalable, consistent and traceable across complex regulated domains. While the solution uses AI to support assurance activities, its scope goes beyond AI systems alone. It is designed to support structured assurance and certification workflows across AI, cybersecurity, functional safety and other regulated or high-assurance environments.
Being featured on the World Economic Forum MINDS platform provides international visibility for this joint SGS and CertX initiative and reinforces the importance of independent assurance in helping organizations innovate responsibly, demonstrate compliance and build trust in complex digital systems.
Addressing the challenge of AI enabled systems in regulated sectors
As AI-enabled systems become increasingly embedded in mobility, infrastructure, financial services, industrial automation, healthcare and other regulated sectors, organizations face a growing challenge. Regulatory frameworks, technical standards and certification requirements are becoming more complex, while many audit and compliance workflows remain highly manual, document-heavy and difficult to scale.
The SGS and CertX use case addresses this challenge through an AI-augmented assurance model. The system helps convert regulatory frameworks, standards and certification requirements into structured, machine-readable requirements. Audit evidence, technical documentation and risk assessments can then be mapped against these requirements using AI-supported reasoning, structured traceability workflows and expert review.
Supporting certification-ready outputs
This approach supports auditors and technical experts by helping identify coverage gaps, inconsistencies, missing evidence and relevant cross-references during the review process. It can also support the generation of certification-ready outputs, allowing experts to focus more time on risk analysis, professional judgment and final conformity decisions.
Human oversight remains central to the model. The system is designed to support, not replace, qualified auditors and certification professionals. Final validation and decision authority remain with human experts, which is essential in high-assurance domains where trust, safety, security and regulatory credibility are critical.
Significant efficiency gains
In controlled scenarios, the approach has demonstrated significant efficiency gains, including substantial reductions in processing time and increased audit productivity, while preserving full human validation and decision authority. These outcomes show how AI can strengthen assurance activities when applied within a robust governance framework and under the supervision of qualified experts.
Building digital trust
The initiative is closely aligned with SGS DIGITAL TRUST, the SGS global framework for helping organizations build, demonstrate and sustain trust across the digital ecosystem, including connected products and technologies, digital services and infrastructure, data and artificial intelligence, and organizations and people. It addresses key dimensions of trust, including safety, cybersecurity, privacy, fairness, transparency and sustainability.
By combining SGS's global testing, inspection and certification expertise with CertX's specialist capabilities in AI, cybersecurity and functional safety certification, the use case demonstrates how trusted assurance can evolve to meet the needs of a rapidly changing digital world. SGS brings global scale, market reach and TIC expertise. CertX brings deep technical certification expertise in high-assurance domains.
Through this collaboration, SGS and CertX continue to help shape the future of trusted digital assurance, supporting organizations that need to deploy AI-enabled and other complex regulated systems responsibly, safely and at scale.
Learn more about SGS DIGITAL TRUST and how we can support your AI governance, cybersecurity and digital assurance needs.
About SGS
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and a portfolio of trusted specialized brands, including Applied Technical Services, Brightsight, Bluesign and Nutrasource.
SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH1256740924, Reuters SGSN.S, Bloomberg SGSN SW).
