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Our Sustainability Governance

Principles and Policies

Sustainability is one of our six business principles – the overarching beliefs and behaviors that guide all our decisions. Each business principle is underpinned by a policy statement that defines our commitments. Then, more detailed operational policies describe the rules that must be observed by our employees and subcontractors.

Learn more about our business principles and policy statements:

Stakeholder Engagement

We maintain continuous dialogue with our stakeholders to ensure that we align our sustainability initiatives to their expectations and concerns.

Materiality Matrix

On a regular basis we carry out a stakeholder survey on sustainability to evaluate the most important topics by stakeholder group and region. This analysis contributes to our materiality assessment process, which also includes a review of megatrends, the United Nations Sustainable Development Goals and our risks and opportunities.

In 2020, we decided to update our analysis to evaluate the impact of COVID-19 on our stakeholders’ expectations. Based on 2019 results, we carried out an in-depth stakeholder engagement exercise, consulting with over 4,000 stakeholders in 112 countries to evaluate the importance of each topic. At the same time, our Operations Council evaluated the potential impact these topics could have on SGS. The whole process has given us a deep understanding of the most material topics for the Group. The result of this analysis is our materiality matrix.

In 2021 we have updated the impact and importance of material topics to better align them with the results of our 2021 risk assessment.

Business Materiality Matrix

United Nations Sustainable Development Goals (SDGs)

To maximize our active contribution to the SDGs, we have selected those most aligned with our business model and determined specific measurable goals for our supply chain, direct operations and services. This way, we ensure progress tracking and transparency.

Our Sustainability Ambitions 2030 include environmental, social and governance goals for our whole value chain especially designed to ensure that our positive impacts are aligned with the SDGs. In the image you can see some of the SDGs we focus on as well as some examples of our contribution. More examples can be found in our Sustainability Report.

SDGs Direct Operations

Examples of our contribution:

SDG 4 Quality Education

Community initiatives. Through our community education projects, we seek to improve access to all levels of schooling, and provide employment training schemes and skills workshops. SGS Academy for the Community provides complimentary high-quality technical training to people in our communities earning less than the average living wage, to improve their qualifications and enhance their employability.

 

SDG 5 Gender Equality

Empowering women into leadership. We are progressing against our 2023 goal of 30% women in senior leadership positions by taking proactive steps, from recruitment (our Recruitment Academy helps us avoid conscious or unconscious biases) to policies (for example, Antidiscrimination and Dignity at Work) to rewards (taking action on our gender pay gap).

 

SDG 6 Clean Water and Sanitation

World Class Service (WCS) laboratories. Each year, more of our laboratories adopt WCS methodology to build a culture of operational excellence and resource efficiency – optimizing the use of raw materials such as water.

 

SDG 7 Affordable and Clean Energy

Energy Efficiency in Buildings (EEB) Program. With energy use in our offices and laboratories worldwide accounting for more than 60% of our global energy consumption, EEB is a key driver towards meeting our 2023 and 2030 climate targets. In 2021, we enhanced the program with a digital system to model energy (and wider environmental) performance.

Sustainable business services. We offer a range of services to help businesses identify areas of opportunity related to inclusive finance, risk management, ethical practices, efficiency and productivity.

 

SDG 8 Decent Work and Economic Growth

Celebrating colleagues. We recognize and reward our people in different ways. For example, in North America our employee recognition platform, KUDOS, enables managers and peers to share praise about colleagues and link it to rewards.

Human rights training. In 2021, we updated our compulsory Human Rights training, with greater emphasis on raising awareness among employees about their rights, responsibilities and reporting mechanisms. We also established a Human Rights Taskforce to embed our Human Rights Strategy at operational level.

 

SDG 12 Responsible Consumption and Production

Sustainable Procurement. Our Global Procurement and Supply Chain Management Strategy places a heavy emphasis on sustainable procurement, helping us drive responsible production practices among more than 60,000 suppliers.

 

SDG 13 Climate Action

Towards carbon neutrality. Our strategy is to reduce energy consumption at source, use renewable energy whenever possible and offset residual emissions. We are delivering our Strategy through verified Science Based Targets.

Driving down our carbon miles. Our new Vehicle Emissions Policy requires that all SGS affiliates reduce the average emissions of their vehicle fleet and adopt low carbon technologies, including hybrid, plug-in hybrid, pure electric and natural gas propulsion systems.

Our Sustainability Ambitions 2030

 

As sustainability leaders, our purpose is to enable a better, safer and more interconnected world for all stakeholders. We have a clear vision of our contribution and, to make it a reality, we have defined our path: our Sustainability Ambitions 2030.