For Servier Egypt, implementing international ISO standards was more than a compliance exercise – it was a strategic decision to align operations with global best practices in quality, environment, health and safety, and energy management. Certification through SGS not only validated this commitment but also reinforced Servier’s mission to protect patient safety, reduce environmental impact and deliver sustainable value to society.
Building an Integrated Management System
Servier Egypt, a subsidiary of Servier Group, is a multinational pharmaceutical company. With operations across two sites in Cairo, the company specializes in manufacturing and packaging of high-quality medicines.
Servier Egypt’s certification journey began in 2012 with ISO 9001 (Quality Management) and ISO 14001 (Environmental Management). Over time, the company expanded its management systems to include ISO 45001 (Occupational Health & Safety) and ISO 50001 (Energy Management), reflecting a holistic and integrated approach. Each certification required meticulous preparation, strong employee engagement and continuous alignment with evolving ISO requirements.
One of the key challenges was harmonizing processes across two separate sites while strengthening documentation and embedding a culture of sustainability and safety. Rather than obstacles, these challenges became opportunities – driving collaboration across departments and fostering a mindset of continuous improvement.
Value of the SGS Partnership
SGS audits have played a vital role in Servier Egypt’s journey, providing external insights that go beyond compliance. The audits highlighted both strengths and opportunities, reinforcing the importance of risk-based thinking, stakeholder engagement and performance monitoring.
Through this partnership, Servier Egypt has gained:
- Greater process efficiency and optimized resource utilization
- Stronger compliance assurance across operations
- Improved employee awareness and engagement
- Increased confidence in sustainability and safety initiatives
- Most importantly, the regular audits confirmed that Servier Egypt’s strategy is on the right track, motivating the company to continually raise its standards
Recognized Strengths
SGS auditors highlighted several standout features of Servier Egypt’s management systems, including:
- Strong leadership commitment to sustainability, safety, and quality
- Robust risk management and compliance processes across departments
- Effective employee engagement and training initiatives
- Innovative CSR projects, such as waste management restructuring and water consumption reduction
- Demonstrated commitment to energy efficiency and environmental stewardship
Our certification journey reflects our determination to align every aspect of our operations with international benchmarks. It is not just about compliance – it’s about creating long-term value for patients, employees and society. The added value of SGS audits has been crucial in this process, giving us objective insights that help us continually raise the bar.
The integration of ISO standards has transformed the way we work. It has strengthened cross-functional collaboration, enhanced risk management and helped us cultivate a culture of safety, quality and sustainability.
Servier Egypt has shown exemplary leadership and commitment in implementing ISO standards. Their dedication to sustainability, energy efficiency and continuous improvement sets a strong example for the pharmaceutical sector in the region.
Driving Long-Term Value
By adopting ISO standards and working with SGS, Servier Egypt has strengthened trust with patients, employees, and stakeholders while ensuring responsible contributions to society. This integrated approach reflects the company’s dedication to continuous improvement and to delivering high-quality medicines with a sustainable impact.
Servier Egypt’s certification journey is a testament to how international standards, when combined with strong leadership and employee engagement, can drive both business excellence and positive societal impact.
About SGS
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH1256740924, Reuters SGSN.S, Bloomberg SGSN:SW).
9G Ahmed Kamel St. (Off Al Lasilki),
New Maadi, Cairo Governorate, 11728,
Cairo, Egypt