We are pleased to announce that Al-Dousari Group General Trading & Contracting Co., architectural facade specialist based in Kuwait, has been certified by SGS against ISO 9001:2015 and ISO 14001:2015 standards.
The certificates of conformity were issued on 11 March 2024 and have 3-year validity under the condition of successful annual surveillance audits.
Why ISO certification?
Founded in 1994, Al-Dousari Group specializes in fabrication and installation of architectural facades from aluminum and glass with focus on quality and durability. Their customers include engineers, architects, designers and building owners.
Our installation team is experienced and efficient, ensuring seamless integration of aluminum products into various architectural projects.
The decision to implement ISO 9001 and ISO 14001 standards has been reasoned by the following objectives:
- To enhance operational efficiency
- To ensure consistent delivery of high-quality products/services
- To demonstrate company’s commitment to environmental sustainability
Facing challenges during implementation
The implementation process for ISO 9001 and ISO 14001 standards took 6 months, during which Al-Dousari Group faced several challenges such as:
- Aligning existing processes with ISO standards’ requirements
- Ensuring widespread employee engagement
- Establishing effective documentation and monitoring systems
Despite these challenges, the team's dedication and strategic planning facilitated a successful implementation.
Audit and certification
SGS auditors conducted a thorough audit of Al Dousari Group's operations to ensure compliance with the rigorous requirements of ISO 9001 and ISO 14001. The certification process involved a comprehensive review of the company's quality management system, environmental practices, and commitment to continuous improvement.
By achieving certification against these two international standards, Al Dousari Group has demonstrated its dedication to meeting the highest levels of quality management and environmental responsibility.
SGS audit has provided valuable insights into our organizational processes, highlighting areas for improvement and optimization. It has fostered innovation and efficiency across all levels of our organization. Additionally, certification has enhanced our credibility, competitiveness, and stakeholder trust, opening new business opportunities and strengthening our market position.
During the certification audit, Al-Dousari Group demonstrated strong commitment to customer satisfaction, risk-based thinking, and continual improvement, as well as good environmental practices, in particular pollution prevention. We are delighted to contribute to the company’s development through our expertise.
About SGS
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.
C/O Horizon Djibouti Terminals Limited (HDTL),
Doraleh Container Terminal, Djibouti