If you are an internal auditor or process owner, team leader, manager or supervisor – or involved in your organization’s QMS in any other way – this course will teach you how to:
- Analyze the data generated by your QMS
- Establish a framework for assessing, managing and prioritizing your findings – based on their impact upon the management system
- Establish a management program that allows appropriate actions to achieve a goal
- Correctly record a non-conformity to ensure the right action is taken
- Determine the root cause of a non-conformity or potential non-conformity
- Discriminate between taking corrective actions or imposing preventative measures
- Verify the effectiveness of corrective actions or preventative measures
To find out more about our Quality Management System improvement training, contact SGS today.