Quality and Safety Management

We have helped clients across the globe strengthen their business performance and achieve their targets, by reducing the risk level for the quality and safety of their products:

• Improved customer satisfaction and sales
• A decrease in the number of product returns or recalls
• A reduced risk of litigation through serious injuries

Contracted either as part of our comprehensive product integrity engineering services or separately, our safety and quality management services comprise:

• Safety Committee participation – whether we are helping you set up a new Safety Committee, taking part in an established Committee or simply giving advice, we aim to ensure that the decisions your Committee makes are well informed and make a significant contribution to your risk management strategy
  
  
• Test protocols – we can help you create detailed descriptions of product test requirements for staff, suppliers and laboratories, so that your products are tested to the same legal or risk assessment standards wherever and whenever they are tested
  
  
• Safety manual – a vital part of consumer goods quality management, your business’s safety manual must be up to date on legislation and regulation and other vital risk assessment information. We can help create a new manual or provide support with keeping your current manual up to date
  
  
• Training – without adequate training, your staff may not use your quality and safety processes and tools correctly. We tailor our training programs to meet the needs of your business and cover topics such as compliance/regulations, security, quality assurance, restricted substances, and social accountability 

SGS is a world leader in product risk assessment services. Our product integrity engineering services can help reduce risks to your product’s quality and safety and lead to improved business practices that give your company the edge it needs in an increasingly competitive business environment.