PGCI - Program Management Crisis and Incidents Training

Why choose PGCI training from SGS?

Our course can help you:

• Learn how to manage crises more effectively
• Understand the nine steps of crisis management in accordance with PGCI
• Understand the importance of standardizing crisis language
• Comply with crisis management regulations, such as the Governing Law Order No. 487

PGCI training from the SGS Academy, one of Brazil’s leading course providers 

Our one-day course is conducted over eight hours and covers:

• Introduction and objectives of the program
• National and international crises
• Regulatory requirements for crisis management and recall
• National legislation on the subject
• Concepts and standardization of language - crisis incident X
• The nine steps of crisis management in accordance with PGIC
• Incident management tools and processes
• Step-by-step instructions for managing an organizational crisis
• Communication and learning from an incident or crisis
• Managing an incident in practice

Training certificates will only be issued to participants who complete at least 80% of the training.

To find out more about our PGCI training, contact us today.

When a crisis hits, your organization needs a reactive process in place to ensure a fast response. This training will show you how to manage emergency situations in accordance with Program Management Crisis and Incidents – Programa de Gerenciamento de Crises e Incidentes (PGCI) – helping you to reduce risk and protect your brand and reputation.