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| "During 2008, all accredited bodies are expected to bring their operating systems and procedures to compliance with the new standard for management systems accreditation (ISO 17021).This will have a positive impact on the service we provide, allowing us to continue to effectively help you to provide assurance to your customers and to have confidence in all your business activities. The theme of service delivery continues with the launch of the Government's new Customer Service Excellence Standard and the take-up of recommendations in Sir David Varney's report Service Transformation: a Better Service for Citizens and Businesses, a Better Deal for Taxpayers. Varney believes that "The service sector has an increasingly important role in the economy" Find out below how SGS is uniquely placed to help service delivery evolve to meet these new challenges. Our focus then shifts to increased activity in the biofuels industry with sustainability being at the heart of the debate." |
