Customer Service

Our inspection programme which covers international and national inspection services is coordinated from the main CTS office located in London.  This office has a dedicated team of service coordinators, account managers and sales representatives that can help to oversee and advise upon your inspection requirements.  The type of inspection services requested will determine the personnel required to serve your needs. .

SGS United Kingdom Limited can offer inspection services on all consumer products including,

• Textiles, Garments & Footwear
• Electrical & Electronics
• Food
• Toys, home improvement, DIY, hardware, housewares, furnishings, furniture and personal and home care products

The inspection team can help provide a wealth of knowledge and experience in setting up and running inspection programmes no matter how big or small.

Providing good customer service and quality services is fundamental and we are committed to providing our customers with the inspections services that they require, when required.  With operations and personnel in 140 countries we provide the world’s biggest network of inspectors to meet your qualitative needs wherever you source from.

Some of the other benefits and added- value that SGS brings:

• The confidence of working in partnership with a large international organisation with extensive industry experience including major retail and brand manufacturing clients.
• Our ability to provide a global solution on a local basis coupled with an understanding of your brand specific Standard Operating Procedures.
• Sensitivity of local cultural, political and legal issues are developed through activities to local SGS offices.
• Global integrated and secure communication systems throughout the SGS Group.
• Capability to customise a programme that may include Inspections, Factory Assessments and other SGS services.

If you would like further information on what SGS can do for your inspection requirements or would like a competitive quote do not hesitate to contact us.