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Monitoring performance

Regular analysis is essential for managing sustainability risks and opportunities in our global business. Our Green Book uses qualitative, quantitative and financial metrics to pinpoint where actions are required to mitigate risk or maximize opportunities across our affiliates. The Green Book is presented to senior management every six months.

Senior management is also kept informed on sustainability issues by:

  • Yearly presentations to the Sustainability Steering Committee and periodically to the Operations Council by the Vice President Corporate Sustainability
  • The results of the CATALYST employee survey on topics such as employee engagement
  • Senior management at affiliate level participating in sustainability workshops
  • Analysis of our performance by external ratings agencies and research organizations
  • Performance data on the number and type of violations of the SGS Code of Integrity reported via the confidential integrity helpline
  • Periodic reporting by the Vice President Corporate Sustainability to the CEO. In addition, any critical concerns on sustainability are reported directly to the CEO.

Data Gathering Process

Measuring Performance

Our expertise in data collection and analysis is essential for advancing our sustainability performance, which requires accurate monitoring of progress across our global footprint.

We track progress on our sustainability targets using more than [90] quantitative indicators, covering the four pillars of our sustainability management system and the requirements of GRI and the Dow Jones Sustainability World and Europe Indices. Each country we operate in reports on these indicators every six months through our data management tool, Solaris, which is part of our financial reporting system.

We use several methods to ensure the reliability of our data. We offer training and provide a manual with guidance on the most reliable sources of information and the need for supporting documentation. Data is collected by our Corporate Finance team, which applies the same rigor as to our financial data. The data is audited at both country and Group level. In addition, information in our online Sustainability Report and our Sustainability Review is submitted to an independent assurance process.

We analyze our progress against targets and pinpoint where corrective action is required. Impacts are monetized in our Green Book, which is prepared for our senior management team every six months to help identify and maximize the contribution that sustainability makes to our operational efficiency. (See Economic Performance section for more information.)

For more information on our progress against targets in 2016, see the “Performance” page under each of our material topics and our Data Bank.


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