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WoodBay Case Study

Care home provider Woodbay Ltd has transitioned to ISO 9001:2015, the latest version of the internationally recognized standard for Quality Management Systems (QMS).

Woodbay Ltd is a care home provider in Scotland with two locations in Ayshire: Abbotsford Nursing Home in Ardrossan and Burnlea Nursing Home in Largs. Woodbay has been providing high quality care in the local community since 2002, consistently maintaining high grades with regulators and the Care Inspectorate.

In 1995, after the Community Care Act was implemented, Abbotsford Nursing Home was certified for a QMS standard through SGS. Since then, SGS has been Woodbay’s certification body of choice.

When ISO 9001:2015 was published, Woodbay already held ISO 9001:2008 certification with SGS. Although organizations already certified to ISO 9001:2008 were given until September 2018 to transition to the new standard, Woodbay took initiative by transitioning early. SGS carried out the transition audit.

Certification has allowed Woodbay to demonstrate the capabilities of its quality management system to regulators, HSE and local authorities. By cultivating a culture of continuous improvement alongside ISO 9001, Woodbay shows its commitment to meeting the high levels of quality and safety required in a care home.

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About SGS

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 85,000 employees, SGS operates a network of over 1,800 offices and laboratories around the world.